FAQ

Shipping & Delivery

How long will it take to receive my order? Most orders are processed within 1-2 business days. Shipping typically takes 7-20 business days depending on your location. Full tracking will be provided via email once your order ships.

Do you offer international shipping? Yes! We proudly offer worldwide shipping to all our customers.

Orders & Returns

Can I track my order? Absolutely. Once your order is dispatched you will receive a tracking number via email.

What is your return policy? We offer a 14-day satisfaction guarantee. If you're not happy with your purchase, contact us at info@novahaustech.com and we'll make it right.

Product & Support

Are your products covered by a warranty? Yes, all Nova Haus products come with a 1-year limited warranty against manufacturing defects.

How do I contact customer support? You can reach us via our Contact page or by emailing info@novahaustech.com we respond to all inquiries within 24 hours.