Terms of service

Overview

Welcome to Nova Haus (novahaustech.com). The terms "we," "us," and "our" refer to Nova Haus LLC, a Pennsylvania limited liability company. We operate this store, including all related information, content, technical tools, and premium products to provide you with a seamless shopping experience (the "Services")."

By interacting with our platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access our collections or services.

1. The Nova Haus Account

Eligibility: You must be at least the age of majority in your jurisdiction to use our Services.
Security: You are responsible for maintaining the confidentiality of your account credentials. Nova Haus is not liable for any unauthorized activity resulting from compromised account security.
Accuracy: You agree to provide current, complete, and accurate purchase and account information for all transactions.

2. Our Product Collections

Digital Representation: We strive for absolute accuracy in our product imagery. However, due to variations in monitor calibrations and the high-specification nature of our tech, we cannot guarantee that your device’s display of any color or texture will be perfectly accurate.
Technical Specifications: We reserve the right to modify product descriptions, pricing, and availability without notice.
Exclusivity: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

3. Orders & Global Logistics

Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to decline or cancel any order for reasons including, but not limited to, product availability or errors in pricing.
Cancellations: Due to our commitment to rapid fulfillment and automated global logistics, orders may only be modified or canceled within 12 hours of placement.
Customs & Imports: As Nova Haus curate's products from a global network of innovators, your order may be shipped internationally. Any import duties, taxes, or customs clearance fees are the sole responsibility of the customer.

4. Shipping & Risk of Loss

Estimates: Delivery windows are estimates and not guarantees. Nova Haus is not liable for delays caused by international customs, carrier backlogs, or global logistics disruptions.
Transfer of Risk: Once a product is handed to our shipping partners, the risk of loss and title for the item passes to you. We recommend shipping to secure, monitored locations.

5. Technical Disclaimer (Hardware & Software)

Factory Standards: Many items in our collection contain third-party firmware or software. Nova Haus is not responsible for software bugs, compatibility issues with your existing devices, or third-party app updates that may affect product performance.
Use as Intended: Products should only be used as described in their respective manuals. Nova Haus is not liable for damage caused by improper technical setup or unauthorized modifications.

6. Intellectual Property

All content—including branding, product photography, website code, and curated text—is the exclusive property of Nova Haus or our licensed suppliers. You may access this content for personal, non-commercial use only. Any reproduction or "scraping" of our digital assets is strictly prohibited.

7. Third-Party Links & Powered Services

Shopify: Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products to you.
External Links: We may provide links to third-party websites or tools (such as tracking apps). We have no liability for the content or security of these external platforms.

8. Limitation of Liability & Indemnification

Nova Haus, our directors, and our affiliates shall not be liable for any injury, loss, claim, or any direct/indirect damages of any kind—including lost profits or lost data—arising from your use of any of our products. You agree to indemnify and hold Nova Haus harmless from any claim arising out of your breach of these Terms.

9. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Montgomery County, Pennsylvania.

10. Contact Information

Questions about the Terms of Service should be sent to our support team at: info@novahaustech.com. We aim to respond to all inquiries within 24 hours.